Frequently Asked Questions

What is Parachute360?

Parachute360 is a digital firebox for all of the important information in your physical life. Parachute360 Personal is for individuals and families, and Parachute360 Small Business is for Small Businesses.  You may have both a Parachute360 Personal and Small Business account. Parachute360 is the  easiest way to document your personal and business lives, and to securely and actionably share this key information with family members, advisors, employees, etc, in order to make sure that you, your family, and your business, are "Always Prepared".

Does Parachute share or sell my data?

As part of our Terms and Conditions, you are agreeing to receive correspondence from our trusted partners. We do not provide access to, rent or share any information that you enter into your Parachute360 account with the exception of your name, email, and phone number. You may opt out of receiving these trusted partner correspondences at any time. We will share information if we need to respond to an investigation or for other legal related reasons. Please review our privacy policy for complete details of how we protect your privacy.

Is Parachute360 really free?

Yes! A robust version of Parachute360 Personal and Parachute360 Small Business, with unlimited users, is absolutely free. We do also offer enhanced features and products that you may purchase if you so choose. But our super powerful base product is absolutely free.  

Who is Parachute360 for?

Parachute360 is for any individual or business owner to wants to have the peace of mind that comes from being organized and prepared for any situation. Parachute360 is for anyone who asks questions like: "What if... ?", "Where is...?" or "How do we..." in their personal or business lives. With Parachute360 you can record all of the key information about how your life and business works - and securely share it with your loved ones, trusted advisors, employees, etc.  If the important information about your life or business lives only in your brain, or is scattered in notes in your drawers, hard drives or random cloud storage, then Parachute360 is for you.

How can I give individuals access to my Parachute Plan?

Parachute360 Personal and Parachute360 Small Business have an advanced permissions module that allows you to grant and to remove access to your Parachute Plan with a few easy clicks. Depending on the role of the individual in your life and organization, you can grant greater or lesser access to the sections of your Parachute Plan.  You can also hide specific sections of your Parachute Plan from users.  

Is Parachute360 hard to use?

Parachute360 is designed for ease of use. From your very first click you are building a powerful information wallet storing what's important in your life and business. It’s straight forward yet powerful. Yes, it takes some time to get your life into a digital wallet - but it's worth it. Take it a little bit at a time. If you have any challenges, we’re here to help at support@parachute360.com.  

I am a professional service provider. How can I work with Parachute360?

Parachute360 is actively partnering with professional service providers including accountants, wealth advisors, and other trusted service providers. Please email us at support@parachute360.com for more information.

How can I give access to my Parachute360 Plan to others?

The Parachute360 authorization features give you complete control of who can access each component of your Parachute Plan down to specific sections. Keep control, give control, manage control – all at your fingertips.

Is Parachute360 secure?

Parachute360 was architected with security as our primary mandate. There is nothing more important to us than the security of your information. There are multiple layers of security including military grade encryption of all of your financial information including bank accounts, credit cards, passwords, etc. This information is not stored on Parachute360 servers but rather we leverage the power of Amazon Web Services (AWS) cloud services to secure your data. Authorization to access information is also completely within your control. If someone leaves the company or is no longer one of your trusted advisors you can easily restrict access or completely remove the user entirely from your account.  For more information on our security measures please visit www.parachute360.com/security

Do you have another question?

We’re always available at support@parachute360.com.
We would love to hear from you.